Safeguarding security across the banking community

The growing threat of cyberattacks has never been more pressing. Recent instances of payment fraud in our customers’ local environments demonstrate the necessity for industry-wide collaboration to fight against these threats.

While SWIFT’s network, software and services have not been compromised, each of these incidents took place after a customer suffered security breaches within its locally managed infrastructure.

SWIFT customers are individually responsible for the security of their own environments, however, the security of the industry as a whole is a shared responsibility. As an industry cooperative, SWIFT is committed to playing an important role in reinforcing and safeguarding the security of the wider ecosystem.  We have therefore launched the Customer Security Programme (CSP), which aims to improve information sharing throughout the community, enhance SWIFT-related tools for customers and provide audit frameworks. Through the programme, we will also share best practices for fraud detection and enhance support by third party providers.

Information Sharing

We are supporting greater levels of information sharing across the global community. This means a greater exchange of cyber threat information between customers and SWIFT, and we’ll be keeping you informed of any preventive and detective measures that will help safeguard the community.

Enhancing SWIFT-related tools

We are strengthening the security requirements for customer-managed software. We will also continue our efforts to harden our own products with further tools and monitoring capabilities.

Guidelines and assurance frameworks

We will introduce new audit frameworks and certification processes to help you ensure that your internal procedures meet key security and operational baselines.

Documents center

Latest document update

Video - Modus Operandi

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Last update: 
20 July 2017

Customer security programme - Modus operandi

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SWIFT Customer Security Controls Framework - FAQ

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Last update: 
3 July 2017

Frequently asked questions about SWIFT Customer Security Controls Framework

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  • FAQ

Video - An update on the five strategic initiatives

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Last update: 
9 June 2017

In this video, Stephen Gilderdale, Head of the Customer Security Programme, SWIFT, provides an update on each of the five strategic initiatives, Tony Wicks, Head of AML Initiatives, SWIFT, looks at the new Payments Control service, Dries Watteyne, Head of Customer Security Intelligence, SWIFT, talks about the new SWIFT ISAC, and Luc Meurant, Head of Financial Crime Compliance, SWIFT, looks at the synergies with some of SWIFT’s FCC initiatives.

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Payment Controls factsheet

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Last update: 
19 April 2017

Identify and prevent fraudulent or out-of-policy payment instructions with SWIFT’s Payment Controls service

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  • Factsheets
Customer Security Programme (CSP)