Safeguarding security across the banking community

The growing threat of cyberattacks has never been more pressing. Recent instances of payment fraud in our customers’ local environments demonstrate the necessity for industry-wide collaboration to fight against these threats.

While SWIFT’s network, software and services have not been compromised, each of these incidents took place after a customer suffered security breaches within its locally managed infrastructure.

SWIFT customers are individually responsible for the security of their own environments, however, the security of the industry as a whole is a shared responsibility. As an industry cooperative, SWIFT is committed to playing an important role in reinforcing and safeguarding the security of the wider ecosystem. We have therefore launched the Customer Security Programme (CSP), which aims to improve information sharing throughout the community, enhance SWIFT-related tools for customers and provide a customer security control framework. Through the programme, we will also share best practices for fraud detection and enhance support by third party providers.

Information Sharing

We are supporting greater levels of information sharing across the global community. This means a greater exchange of cyber threat information between customers and SWIFT, and we’ll be keeping you informed of any preventive and detective measures that will help safeguard the community.

Enhancing SWIFT-related tools

We are strengthening the security requirements for customer-managed software. We will also continue our efforts to harden our own products with further tools and monitoring capabilities.

Customer Security Controls Framework

SWIFT has introduced its Customer Security Controls Framework to drive security improvement and transparency across the global financial community.

Documents center

Latest document update

CSP Customer Testimonial – Banco General, Panama

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Last update: 
12 February 2018

Janina M. Chen, Assistant Vice President of International and Trust Operations, Banco General, Panama, explains how Banco General is tackling cyber risk management and the bank’s approach to SWIFT’s Customer Security Control Framework and attestation process.

  • Multimedia
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English

CSP Customer Testimonial – BELLIN

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Last update: 
17 January 2018

Sebastian Neimeyer, Head of GTB Services, BELLIN, speaks about how the application provider is tackling cyber risk management, its self-attestation journey and how BELLIN is supporting its customers to attest against SWIFT’s Customer Security Controls Framework.

  • Multimedia
  • Videos
English

CSP Customer Testimonial – National Bank of Egypt

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Last update: 
7 December 2017

Abeer Khedr, Information Security Director at the National Bank of Egypt talks about SWIFT’s Customer Security Controls Framework and how the bank has approached its self-attestation.

  • Multimedia
  • Videos
English

CSP Customer Testimonial – Standard Chartered Bank

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Last update: 
7 December 2017

Alex Manson, Global Head of Transaction Home at Standard Chartered Bank talks about how the bank is working with its counterparts to support them in tackling cyber risks and complete their attestation against SWIFT’s Customer Security Controls Framework.

  • Multimedia
  • Videos
English
Customer Security Programme (CSP)