Safeguarding security across the banking community

The growing threat of cyberattacks has never been more pressing. Recent instances of payment fraud in our customers’ local environments demonstrate the necessity for industry-wide collaboration to fight against these threats.

While SWIFT’s network, software and services have not been compromised, each of these incidents took place after a customer suffered security breaches within its locally managed infrastructure.

SWIFT customers are individually responsible for the security of their own environments, however, the security of the industry as a whole is a shared responsibility. As an industry cooperative, SWIFT is committed to playing an important role in reinforcing and safeguarding the security of the wider ecosystem. We have therefore launched the Customer Security Programme (CSP), which aims to improve information sharing throughout the community, enhance SWIFT-related tools for customers and provide audit frameworks. Through the programme, we will also share best practices for fraud detection and enhance support by third party providers.

Information Sharing

We are supporting greater levels of information sharing across the global community. This means a greater exchange of cyber threat information between customers and SWIFT, and we’ll be keeping you informed of any preventive and detective measures that will help safeguard the community.

Enhancing SWIFT-related tools

We are strengthening the security requirements for customer-managed software. We will also continue our efforts to harden our own products with further tools and monitoring capabilities.

Guidelines and assurance frameworks

We will introduce new audit frameworks and certification processes to help you ensure that your internal procedures meet key security and operational baselines.

Documents center

Latest document update

CSP Customer Testimonial – National Bank of Egypt

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Last update: 
7 December 2017

Abeer Khedr, Information Security Director at the National Bank of Egypt talks about SWIFT’s Customer Security Controls Framework and how the bank has approached its self-attestation.

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English

CSP Customer Testimonial – Standard Chartered Bank

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Last update: 
7 December 2017

Alex Manson, Global Head of Transaction Home at Standard Chartered Bank talks about how the bank is working with its counterparts to support them in tackling cyber risks and complete their attestation against SWIFT’s Customer Security Controls Framework.

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English

Video - Your guide to customer security self-attestation

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Last update: 
9 November 2017

An overview of the steps that SWIFT users need to take to complete their self-attestation against the customer security controls.

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English

Sibos 2017 - Customer Security Programme (CSP) brochure

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Last update: 
16 October 2017

Reinforcing the security of the global financial industrry

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English
Customer Security Programme (CSP)